Heritage, uniqueness, handmade creations, and innovative spirit drive us to conquer the highest peaks of excellence. Thanks to our numerous online and in-store services, you will be able to enjoy a seamless shopping experience. Online orders can be placed using a wide range of secure payment methods and delivery options.

You can choose to have them delivered to your address or we can have them ready for you to pick up at our boutique.

If you need advice or assistance, simply contact our Client Service to get started. DIMITRI style advisors are there for you! When getting together at the check out of your new order, you can choose to receive a direct payment link to your email.

You will finalize the payment operation with one click, in the safest way!

As soon as you confirm your purchase online, we start preparing the order to ensure timely delivery. Standard items can only be cancelled before the parcel is ready to be shipped. Custom items, being created just for you, can only be cancelled if their production has not started yet.

Should you wish to cancel any item in your order, contact our Client Service and we will be happy to check if the cancellation is still possible.

In case the order cancellation is no longer feasible, you can return or exchange standard items. Please note that personalised items are not eligible for returns or exchanges.

Should you need further information, please consult our Return Policy and Terms of Use.

DIMITRI has created a universal sizing table that aims to provide a unique reference for all countries. Discover the Size Guide. You can easily spot the best size for you by referring to our Size Guide that provides a conversion table to all major country size systems. The Size Guide is conveniently available on the page of each product. For any size and fit inquiries, do not hesitate to contact us.

Shipping is free. We want you to have an exceptional experience so enjoy our complimentary shipping service.​​ We ship to Canada, the USA and most international destinations, and every order currently qualifies for free delivery. 

When your order is shipped, depending on your shipping method, you will receive an email with your FedEx tracking number. In the meantime, you may follow your order status via your account.

Canadian Orders
All Canadian orders are shipped within 5 to 8 business days (processing time not included) via Canada Post. A flat shipping rate applies throughout Canada. A tracking number will be provided once the transaction is approved.

U.S. Orders
All U.S. orders are shipped within 8 to 12 business days (processing time not included) using FedEx. A flat shipping rate applies across the United States. A tracking number will be provided once the transaction is approved.

International Orders
All international orders are shipped within 7 to 21 business days (processing time not included) using FedEx. A flat shipping rate applies to every international order. A tracking number will be provided once the transaction is approved.