Cuir Dimitri
Gloves
Gloves
Impossible de charger la disponibilité du service de retrait
Matériel et entretien
Matériel et entretien
Garantie Dimitri inc. Les produits sont fabriqués par des artisans expérimentés attachés à la qualité de leur travail. Chaque parka est inspectée individuellement pour vous fournir un produit qui répond à nos normes d'excellence et qui résistera à l'épreuve du temps. Découvrez tous les détails dans la section Garantie et entretien.
Se soucier
Expédition & retours
Expédition & retours
RETURN
We invite you to try on your items in the comfort of your own home. You will have 30 days from the date of purchase to make a return if you are not satisfied with your purchases.
Refunds Not applicable to FINAL SALE items.
Please note that the customer is responsible for shipping the returned goods with all charges, duties, taxes, VAT, etc. applicable.
REFUNDS
Refunds are processed as soon as possible after we receive your package at our fulfillment center.
Please note that once your refund has been processed , it may take up to 3-5 business days for it to appear on your bank statement.
Cuirdimitri.ca offers a full refund credit or exchange on any regular priced merchandise sold exclusively on cuirdimitri.ca if returned in the same condition as sold, with original tags attached within 7 days of return.
Sale items are exchangeable or store credit/voucher gift only (if inventory allows). Initial shipping charges are non-refundable. Refunds and/or exchanges for merchandise without original tags WILL NOT BE ACCEPTED.
To return your merchandise, return your purchase to the address below within 7 days of receipt.
Before returning your item, please contact our returns department at 1-514-387-0265 and have your order number ready.
Please note that the customer is responsible for the shipping of returned goods with fees, duties, taxes, VAT, etc. applies.
Returns and/or exchanges must be sent to the following address:
Cuir Dimitri
540 Henri-Bourassa Est
Montreal, (QC)
H3L1C6 Canada
CONTACT US
Customer Service: 514-387-0265
MON-FRI: 10:00 a.m. - 6:00 p.m.
Questions fréquemment posées
FAQ's
Is it possible to change the fur?
Yes, it is possible to change the fur.
Can I return items that are on sale?
Take advantage of our end-of-season sale and enjoy a 30 day refund or store credit policy.
Do you provide alterations?
Yes! Our tailoring/alteration services ensure that your jacket fits like a glove.
Is it real fur / real leather?
Absolutely, the material is all real fur and genuine leather.
Which jacket/coat is the warmest?
With so many different types of jackets available, utilizing the best material, it can be difficult to figure out which jacket is the best one for you. However, our Lorenzo for men’s & Bella for women’s can withstand temperature down to -35
What’s the warranty on all the products?
At the heart of every product by Cuir Dimitri is quality craftsmanship and superior materials, designed to protect you from extreme and unforgiving climates. We are proud to offer a 2 year warranty on all our products bought from us.. It covers linings, zippers, buttons & fur. Should you find any manufacturing defects, we would be more than happy to rectify them for you.
Do you have gift cards?
Yes! Make a statement with a physical or eGift Card! Perfect for any occasion - birthdays, anniversaries, weddings, graduations or just to show your appreciation. Our eGift Cards can be used in stores & online. With no fees and no expiration dates, you can give the gift that keeps on giving.
How many locations are there in Montreal?
Discover Cuir Dimitri's two fantastic Montreal locations! First one at 540 Blvd Henri Bourassa East and second location at CF Promenades St-Bruno, located on level 2.
How much is shipping?
For our customers in Canada, enjoy FREE delivery! US shoppers will be charged $20 for standard delivery within 7 to 10 business days or pay $40 for express shipment and receive their items within one week.